Privacy Policy

Last Revised: October 1, 2015

Welcome to, the website and online service of Cloud Copy, Inc. ("Cloud Copy"). Cloud Copy is committed to protecting your privacy. This Privacy Policy applies to our website and service known commercially as “CloudSponge,” as well as our APIs (collectively the "Service"). This Privacy Policy applies only to the practices of companies we own, control, or are united with under common control. By accessing or using our Service, including by uploading or submitting your information through the Service, you signify that you agree to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy. If you open or have opened an account on behalf of a company, organization, government, or other legal entity, then (a) "you" includes both you and the entity you represent; and (b) you represent and warrant that you are legally authorized to consent to our collection, storage, use, and disclosure of the personal information we collect from you as described in this Privacy Policy. All capitalized terms that are not defined herein have the meanings given them in the Cloud Copy Terms of Service Agreement.

  1. Information We Collect
  2. Sharing Personal Information with Third Parties
  3. Your Choices Regarding Your Information
  4. Security and Storage of Information
  5. Persons Under the Age of 13
  6. Links to Third-party Websites
  7. Updates to this Privacy Policy
  8. Contacting Us
  9. Last Revision Date


    1. Generally. We collect personal information from our users in order to provide you with a personalized, useful and efficient experience. The categories of information we collect can include:

      1. Information you provide. You can browse our site without providing personal information, but you must register in order to access most of the features of the Service. We ask for certain information such as your company name, your name, email address, and password when you create an account on the Service, or if you correspond with us. We may also collect payment information in connection with a transaction on the Service. If you decide to try the Service by uploading your team members’ contact information to your account through the Service, we may request your log-in credentials for the third-party service from which you would like us to access the information in your web-based or desktop address book.

      2. User Content and Messages. After you setup your account, you may choose to provide additional information such as the names and email addresses of additional members of your team or an additional phone number. You may also test the Service by uploading your team members’ name and email address to your account from your address book using the Service. At times, you may choose to send us messages. We may retain any messages you send to us.

      3. Information about others. Upon creating an account on the Service, you may use the Service to request that your users grant you access to their various contact lists and make these contact lists available to you through the Service in order for you to invite their friends and contacts to connect with your information system. We support the OAuth standard and will use the OAuth standard to facilitate your users’ upload of their data from their respective contact management provider whenever possible. Use of the Service with respect to third-party contact management providers that support the OAuth standard does not require Cloud Copy to have access to, and Cloud Copy will not in fact have access to, your users’ passwords in such instances. We may request your users’ log-in credentials in order to complete the upload of their address book information from any source that does not support the OAuth standard.

      We use this information to operate, maintain, and provide to you the features and functionality of the Service, as well as to communicate directly with you, such as to send you email messages and permit you to make requests of your users through the Service. We may also send you Service-related emails or messages (e.g., account verification, order confirmations, change or updates to features of the Service, technical and security notices). For more information about your communication preferences, see "Your Choices Regarding Your Information" below.

    2. Use of cookies and other technology to collect information. We automatically collect certain types of usage information when you visit our website or use our Service.

      1. Cookies and Similar Technologies. When you visit the Service, we may send one or more cookies - a small text file containing a string of alphanumeric characters - to your computer that uniquely identifies your browser and lets us help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the Service (e.g., the pages you view, the links you click, how frequently you access the Service, and other actions you take on the Service), and allow us to track your usage of the Service over time. We may employ clear gifs (also known as web beacons) which are used to anonymously track the online usage patterns of our users. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Service.

      2. User Agent Data. We may collect user agent information from your browser or mobile device each time you access the Service. User agent information may include anonymous information such as your web request, Internet Protocol ("IP") address, browser type, information about your mobile device, referring / exit pages and URLs, domain names, landing pages, pages viewed, and other such information. When you access our Service by or through a mobile device, we may receive or collect and store a unique identification numbers associated with your device ("Device ID"), mobile carrier, device type and manufacturer, phone number, and, depending on your mobile device settings, your geographical location data, including GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device.

      3. Links. We may keep track of how you interact with links across our Service, including our email notifications, third-party services, and client applications, by redirecting clicks or through other means. We do this to help improve our Service and to be able to share aggregate click statistics such as how many times a particular link was clicked on, even if it was only clicked on once.

      4. Third Parties. We may receive reports from third party analytics providers, which we may combine with the personal data we collect from you directly to provide and improve the Service.. These tools collect information sent by your browser or mobile device, including the pages you visit, your use of third party applications, and other information that assists us in analyzing and improving the Service. We also use advanced analytics service providers, such as Inspectlet and CrazyEgg to analyze how you interact and engage with our Service. The collection and storage of your data by these service providers is governed by their respective privacy policies, which can be accessed here: Inspectlet Privacy Policy and Crazy Egg Privacy Policy. You can opt out of the collection and storage of your data by either of these companies at any time by using the links below:

      Opt Out Inspectlet

      Opt Out CrazyEgg

      We use or may use the data collected through cookies, log file, device identifiers, location data and clear gifs information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including advertising; (c) provide and monitor the effectiveness of our Service; (d) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our website and our Service; (e) diagnose or fix technology problems; and (f) otherwise to plan for and enhance our Service. We do not permit third party behavioral advertising on our site.


    We may share your personal information in the instances described below. For further information on your choices regarding your information, see "Your Choices Regarding Your Information."

    We may also share your personal information with:

    • Other companies owned by or under common ownership as Cloud Copy, which also includes our subsidiaries (i.e., any organization we own or control) or our ultimate holding company (i.e., any organization that owns or controls us) and any subsidiaries it owns. These companies will use your personal information in the same way as we can under this Policy;

    • Third party vendors, consultants and other service providers that perform services on our behalf or in order to carry out their work for us, which may include payment processing, content or service fulfillment, or providing analytics services;

    • Third parties at your request. If you decide to test the Service by uploading your own address book in order to invite your team members to join the Service, then any content you voluntarily post through the Service in association with your requests will become available to your contacts;

    • Other parties in connection with any company transaction, such as a merger, sale of company assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business by another company or third party or in the event of bankruptcy or related or similar proceedings; and

    • Third parties as required to (a) satisfy any applicable law, regulation, subpoena/court order, legal process or other governmental request, (b) enforce our Terms of Service Agreement, including the investigation of potential violations thereof, (c) investigate and defend ourselves against any third party claims or allegations, (d) protect against harm to the rights, property or safety of Cloud Copy, its users or the public as required or permitted by law and (e) detect, prevent or otherwise address criminal (including fraud or stalking), security or technical issues.

    We may also share information with others in an aggregated and anonymous form that does not reasonably identify you directly as an individual or entity.


    • Account data. You can edit and change your profile and account data through "Settings" controls on the Service.

    • Marketing Communications. If you do not wish to receive promotional emails, you can click the "unsubscribe" button on promotional email communications. Note that you are not permitted to unsubscribe or opt-out of non-promotional messages regarding your account, such as account verification, password requests, order confirmations, change or updates to features of the Service, or technical and security notices.

    • Data Retention. We will retain your information for as long as your account is active or as needed to provide you the Service. We only retain your users’ information as long as needed to provide the Service to you. Please contact us if you wish to delete your account.

    • Do-Not-Track. Because we want to provide you with a personalized experience on the Service, we do not change our behavior based on a web browser’s Do Not track signal.


    Cloud Copy cares about the security of your information and uses commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information we collect and that we share with our service providers. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

    Your information collected through the Service may be stored and processed in the United States or any other country in which Cloud Copy or its subsidiaries, affiliates or service providers maintain facilities. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the U.S. or any other country in which Cloud Copy or its parent, subsidiaries, affiliates or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.


    Our Service is not directed to persons under 13. If you become aware that your child has provided us with personal information without your consent, please contact us at We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we take steps to remove such information and terminate the child’s account.


    The Service may contain links to and from third party websites of our business partners and various contact management services. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. Please check the individual policies before you submit any information to those websites.


    We may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and will always be at If we make a change to this policy that, in our sole discretion, is material, we will notify you via an email to the email address associated with your account. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.


    If you have questions about this Policy, please email us or by write to us at: 548 Market Street #30734, San Francisco, CA 94104,


    This Privacy Policy was last revised on, and effective as of, October 1, 2015.

    See the Revision archive